The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Research fault background
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Analyse the current relevant data and previous actions taken by other personnel Completed |
Evidence:
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Research areas of similarity to network fault Completed |
Evidence:
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Develop commercial and technical strategies with the equipment vendor and NOC for diagnosing the fault Completed |
Evidence:
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Obtain appropriate clearance and access to network equipment, software and firmware codes where they apply Completed |
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Diagnose fault
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Apply a methodical approach to isolate and diagnose the problem Completed |
Evidence:
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Simulate the fault in a workshop or laboratory environment if possible Completed |
Evidence:
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Seek support from the vendor while the investigation progresses Completed |
Evidence:
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Instruct on site technical staff to run appropriate tests and analyse results Completed |
Evidence:
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Diagnose network fault using established methodical strategies in a timely fashion without undue disruption to other services Completed |
Evidence:
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Develop a plan to rectify the fault Completed |
Evidence:
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Organise fault rectification
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Recommend the fault rectification plan to the NOC, including any outages, seek approval and adjust plans accordingly Completed |
Evidence:
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Instruct on site repairers with clear and methodical instructions on how to proceed in rectifying the fault Completed |
Evidence:
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Organise the replacement or repair of faulty equipment with appropriate advice from vendors and manufacturers Completed |
Evidence:
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Reconfigure replaced or repaired equipment and test the rectified fault to ensure required performance Completed |
Evidence:
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Notify the NOC, affected customers and on site staff of the rectification of the fault Completed |
Evidence:
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Report and document fault details and rectification
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Notify vendors of repair details and recommend Completed |
Evidence:
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changes to equipment design where appropriate
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Conduct cause and effect studies and forward results to the appropriate area for necessary action Completed |
Evidence:
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Complete all administrative tasks and prepare a report including deficiencies, analysis and recommendations Completed |
Evidence:
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